Background: I work at a RV park where there’s only one receptionist at a time in a small office, there are two receptionists and sometimes three that cycle through during the week. I have been working there the longest putting about five months over on all of them, I’ve been working there for over a year.
I just finished my last shift of the week at the office where I found out the other receptionist was booking this guest outside of our policy window, as well as confirming reservations well before our cancellation policy date, which are both no-nos. I didn’t think it was necessary enough to loop my supervisor in about so I left a bullet point note in our passed down logbook to only book in the policy Windows, as well as confirm at the 2 week cxl policy we have (NOT a month beforehand).
this morning was the start of her shift and she sent me a text saying that she knows how we do things different differently and that she doesn’t leave notes for me and she would appreciate it if I didn’t leave notes for her. She also said if I had a problem with it just to go straight to our boss.
i’m feeling very confused because I felt like my tone in the note that I left was not rude or overstepping. I was brought up in the working world to not bother my boss unless I absolutely needed to, and this is one of those situations where I felt like she was not needed. It was just a simple note saying that we can’t be booking outside of our window and confirming reservations way before the 2-week window. As a coworker, this has happened to me many times to where I was instructed about policies from fellow coworkers who were not my bosses and I felt completely OK with it, I used it as constructive criticism on how to do my job better. I do not believe that I should be going to my boss for every single little thing, that seems totally unnecessary and frankly tattle tale like.
it also doesn’t make sense how she explained it’s a different way of doing things when in fact, she’s just breaking our policies for guests.
So am I the asshole?
what should i do in this situation?
NTA. Being neurodivergent may have caused you to come off as *blunt* at the most, but I’m sure you weren’t rude. I’d rather my coworker give me constructive criticism than immediately go to our boss. Plus, *she* broke the company’s policies.
NTA. You attempted to tie her someprofessiona courtesy by reminding her of the policies in place. She didn’t want to hear about and told you to go to the boss. So now go to the boss. Let them know of the policies being broken, how you found out, how you attempted to correct it first, and the ous back you received. If that is how she wants to be behave, then responsible kind by following her requests.
If they’re going outside company policy, you have an obligation to correct them.
Going outside company policy will almost always result in customer problems sooner or later.
Since they don’t want to listen to you, it’s time to get the boss involved.
That’s really all there is to it.
NTA.
NAH. You were trying to help. But shes stated she doesn’t want to be corrected by you, but by a supervisor. So just go that route in the future.
It’s not your job to correct fellow workers. You tried to help her unofficially, she rejected that help and even told you to take it to management. So, do that now.
NTA
NTA. But in a work situation where you are coequals, unilaterally leaving “instructions” for a coworker could be perceived as you trying to act like “the boss”. And it may be that you worded your note in such a way that it gave that impression.
The general idea that you as a team should communicate and be accountable to each other is appropriate. The situation you described is one that you all should be working out among yourselves and not getting the supervisor involved. However, not everyone is going to see it that way.
Ideally, the framework for cooperation and communication and the “ground rules” are things that you should have set up together as a team, with the supervisor’s input. In other worlds, there should be an established standard that you are going to use to logbook to communicate about these issues and that you are all responsible to each other for making sure everyone follows proper procedure.
I don’t know if you have any group communications as a team, or any group meetings where this could be addressed. You could try to initiate that with your other team members. Or you can agree with your coworker and take it to the supervisor.
“Hi Boss. After speaking with her about my observations, Co-worker told me to come to you with my concern, so I’m following her directive. Here’s my concern\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.” Otherwise known as, “let the chips fall where they may.”
NTA – Take it to your boss next.
NTA. Tell your boss that she needs instructions. Explain that you left notes to tell her about the two bookings, but she said that she does things differently from you, got mad, and said to go straight to the boss. So you did.