I think I went a little too far, actually I know I did. But I do think the situation was worth defending myself in some capacity over, but let me know what you think.
I work at a business and have many deliveries, it’s in an office where there’s multiple floors and units so it can get confusing and I’m very aware of it and empathetic to it! So it’s not unheard of to have packages dropped off to the wrong place.
I had amazon come by and it was a new driver I never saw before, she was on the phone and I greeted her. She dropped off some packages, and headed out. I waited until she was done taking photos to look through them, she had already left to go down the hall. I saw one package wasn’t mine, and I hurried out the hall to bring it back to her so she could give it to the correct unit. She just asked me where another unit was, I gave her directions and headed back to my office. I saw another one for a completely different unit on another floor, honestly not even sure if it was my building, so I went to hurry to her and let her know I found another one, and I was running to her so she didn’t need to come back.
She didn’t stop for me, she just turned around when she sensed I was close and said "I guess people in this building don’t do a good deed for anyone else huh?"
I don’t tolerate disrespect very well, but normally I will just laugh and say something snide like "hope you have a better day!" but I didn’t, i said "Well fuck me then!" and she started yelling at me like FUCK YOU TOO and then we just got into a verbal yelling match in the hallway. There were other people in the hallway too, and I don’t know I just got really angry and kept going. She was accusing me of disrespecting her, running after her when I could’ve just brought the package to the neighbors myself, you name it she was saying it. I was basically replying by saying "fuck you too, if you are rude expect to be met with that."
This is so not me, I really mean it. I will usually keep my cool, be very professional, especially at my place of work. I think the stress of the world and work and personal life just made me triggered and I went off.
I was thinking of reporting this person to amazon or to my building’s security, but I took a second to calm down and realized this person is clearly unhappy and angry at something, probably from working at Amazon and at the world, she was waiting to take it out on someone and it just happened to be me today. It’s not worth it to report and then they possibly get in trouble or worse, and then I started to feel really bad and embarassed with myself for reacting that way.
Just curious, do you think I was the asshole by getting angry and getting in a fight over it? Or would you have been just as angry?
I mean, I see her annoyance, you admit the unit is a pain and now shes got a guy chasing after her about mis-delivered packages. I cant say I wouldnt be annoyed but I think your immediant response being “fuck me then” is over the top.
You escalated, so I think more YTA, if this is a continued issue it needs a real solution that doesnt involve chasing delivery people down.
This a crappy response! The delivery person’s job is to take packages to the place that ordered them. This was a lazy person…she took the pics and then was going to send them in an Amazon email saying YOUR PACKAGE HAS BEEN DELIVERED! But it hasn’t.
I could understand if there was a reception desk for the entire building where packages are to be delivered in the lobby…for building security. But that is NOT what this is.
The snide/snarky comment re doing good deeds was uncalled for…I would report to Amazon for sure.
And, to be super petty, just put the packages for others out of the way…let the others in the building track them down and see if THEY notify Amazon.
I’m confused. Why not just take the misplaced packages to the correct unit within the building (or maybe the lobby) instead of running to catch the delivery driver before she leaves? We get wrong packages every so often and I just walk them over to the right spot and leave them there myself instead of trying to chase down the driver who’s already halfway out the door. Am I missing something or was this whole thing a wild escalation??
ESH. You shouldn’t report her because quite frankly it sounds like your were having a bad day to. For you to immediately jump to an expletive makes the fight your fault. She was rude but you made it turn into a screaming match. She could easily complain to your company about an employee cursing at her. You better hope this doesn’t blow up and you’re company sees this as going against their code of conduct.
NTA. Sorry but part of her job is to deliver the packages to the correct address. It’s sooooo annoying to get a notification that a package has been delivered and it’s at the wrong address. You should collect email addresses from your business neighbors and start a delivery phone tree. Then each business can all be responsible for picking up miss delivered packages when delivery drivers mess up.
I probably would have said the same thing. Lol
ESH. Sure, her initial comment wasn’t great, but you went right into expletives. I’d let this go. You were both clearly having bad days.
ESH. Unnecessary escalation on both sides. Just leave the package in the lobby?
ESH she was out of line for making a comment, you amped it way up. The right thing to do would have just been to shrug it off.
On the whole though, this sounds like a case of two stressed out workers boiling over, and I thinkneveryone gets a bit of mercy for that.
ESH
Her initial comment was not great and yes she should do her job. But this whole thing about you don’t do well with disrespect and then went u to using expletives makes you an AH as well. There was no need for you to start cursing. Since you started with the cursing you don’t have much ground to report her to your building security. If she would. It have cursed back she could have been the one to report you. You can report her to Amazon for doing a bad job with her deliveries but I would just let it go. You both acted wrong and sounds like you were both taking out frustrations on each other.
Amazon should leave all packages at front desk and they can either distribute them or ask recipient to come get them at front desk. This works just like a community mailbox and it’s better for everyone. No amazon employees walking aimlessly through your building, and no mis-delivered packages.
I thought I’d been feeling a bit too kind today in my comments so this is where my karma turns i guess.
ESH. I think you went in too hot. I think she might have been having a bad day. I don’t see the need to report her for that part. She met cussing with cussing. Whatever.
But you got *two* things that weren’t yours, and on top of that it seems like she expected you to deliver it for her? Were you wearing an Amazon vest? Because it’s not your damn job to do hers.
I get putting it at the next door neighbor’s place quietly or maybe even a unit on the same floor, but if its another floor or another place, its wild to think a customer should do the literal job she’s paid for. I don’t think there’s a need to get too snarky, but I would be leaving a comment about having packages that weren’t mine, and the driver’s clear apathy towards the accuracy of the delivery. If delivery just required that you shit everything out onto the floor somewhere and let people figure it out themselves, Amazon wouldn’t need to hire anyone.
YWBTA if you didn’t report her.
ESH. You are a bit of an AH (as you clearly know) for escalating into a shouting match. But not for bringing her the mistakenly delivered packages back for her to deliver to the right addresses rather than just dumping them or stealing them and letting her get a black mark for marking them as delivered when the customer complains they didn’t receive them.
I see comments here saying just keep them and take them over to the right offices yourself. I disagree. I did some freelance amazon deliveries during covid to give myself something to do outside, and on the occasions when I accidentally took a package to the wrong place or handed someone else’s package to a different customer, when they called it out and gave it back my response was ‘oh yes I’m sorry, that’s my mistake, thank you. I’ll make sure it gets to the right place.’ Her response was not professional.
Your building does, as you say, sound like a bit of a nightmare and I hated delivering multiple parcels to a place like that where there’s no porter/parcel room and you have to try to figure out where every unit is, often with minimal signage and no delivery instructions. That said, I’d never just dump everything with one person and expect that customer to distribute them for me.
NTa
in the future, just document and report the wrongly delivered parcels to amazon. they can come pick them up.