RUDY FLOWER – Privacy Policy: Safeguarding Your Digital Garden

Effective Date: August 13, 2025

1. Our Commitment to Your Privacy

Welcome to RUDY FLOWER (“we,” “us,” “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (www.cloudhato.com, or the future https://www.google.com/search?q=rudyflower.com), purchase our floral arrangements, or otherwise interact with us.

Your privacy is as important to us as the health of our blooms. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide you with our services and a seamless online shopping experience, we collect the following types of information:

A. Information You Provide Directly:

  • Personal Identification Information: Your name, shipping address, billing address, email address, and phone number when you place an order or create an account.

  • Order Details: Information about the products you purchase, including any personalized messages for gift cards.

  • Payment Information: Your credit card details or other payment information. Please note: This information is processed directly by our secure, third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.

  • Communications: Any information you provide when you contact our customer support team or subscribe to our newsletter.

B. Information We Collect Automatically:

  • Device and Usage Data: We automatically collect technical information when you visit our site, such as your IP address, browser type, device type, operating system, pages you viewed, and the time and duration of your visit.

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to help our website function correctly, such as keeping items in your shopping cart, remembering your preferences, and analyzing site traffic to improve our services.

3. How We Use Your Information

We use the information we collect for several key purposes:

  • To Fulfill Your Orders: To process payments, arrange for the delivery of your beautiful flowers, and manage your purchase.

  • To Communicate With You: To send order confirmations, shipping notifications, and respond to your customer service inquiries.

  • For Marketing and Promotions: To send you newsletters, special offers, and information about new products that may interest you. You can opt-out of marketing communications at any time.

  • To Improve Our Website: To analyze how users interact with our site, allowing us to enhance user experience, improve our product offerings, and optimize our website’s performance.

  • For Security and Fraud Prevention: To protect our website, our customers, and our business from fraudulent activity.

  • To Comply with Legal Obligations: To meet any legal or regulatory requirements.

4. Information Sharing and Disclosure

We do not sell your personal information. We only share your data with trusted third parties who help us operate our business:

  • Service Providers: We share information with essential partners like payment gateways, shipping carriers (e.g., FedEx, UPS), and email marketing platforms (e.g., Mailchimp) who perform services on our behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Data Security

We are committed to protecting your data. We implement commercially reasonable security measures, such as Secure Socket Layer (SSL) technology, to encrypt information you provide to us and to protect it from unauthorized access, alteration, or disclosure.

6. Your Data Rights and Choices

You have rights regarding your personal information. Depending on your location, these may include:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • The Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.

  • The Right to Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the email.

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

RUDY FLOWER

  • Address: 317 Emerald Dr, Harrisonburg, Virginia

  • Phone: (540) 434-5844

  • Email: info@cloudhato.net