RUDY FLOWER – Terms and Conditions

Effective Date: August 13, 2025

1. Agreement to Terms

Welcome to RUDY FLOWER (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website (currently www.cloudhato.com, the “Site”) and the services, products, and content we offer.

By accessing our Site or placing an order, you agree to be legally bound by these Terms and our associated policies, including our Privacy Policy, Sales Policy, Payment Policy, Shipping & Delivery Policy, and Refund & Returns Policy, all of which are incorporated by reference into these Terms. If you do not agree with all of these terms, you are expressly prohibited from using the Site and you must discontinue use immediately.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (“Marks”) are owned or controlled by us or licensed to us. They are protected by copyright and trademark laws and various other intellectual property rights of the United States. You may not copy, reproduce, distribute, or create derivative works from our Content or Marks without our express written permission.

3. Use of Our Website

You are granted a limited license to access and use the Site for your personal, non-commercial use. You agree not to:

  • Use the Site for any illegal or unauthorized purpose.

  • Attempt to bypass any measures of the Site designed to prevent or restrict access.

  • Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.

  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

To make a purchase from the Site, you must be at least 18 years old.

4. Products and Sales

All sales of our floral arrangements and other products are governed by our [Link to Your Sales Policy]. This includes important information regarding product descriptions, availability, and our flower substitution policy. Prices are subject to change without notice.

5. Payment

We require full payment before any order is prepared or dispatched. All payments are processed through secure third-party gateways. For a full list of accepted payment methods and details on our security measures, please review our [Link to Your Payment Policy].

6. Shipping and Delivery

We specialize in local delivery in and around Harrisonburg, Virginia. All deliveries are subject to the terms, fees, and procedures outlined in our [Link to Your Shipping & Delivery Policy]. Please review it for details on delivery zones, times, and procedures for when a recipient is not available.

7. Refunds, Returns, and Cancellations

Our policies for handling refunds, returns, and order cancellations are designed to be fair, recognizing the perishable nature of our products. All such requests are governed by our [Link to Your Refund & Returns Policy].

8. Links to Third-Party Websites

The Site may contain links to other websites or services that are not owned or controlled by RUDY FLOWER. We are not responsible for the content, privacy policies, or practices of any third-party websites.

9. Disclaimer of Warranties and Limitation of Liability

The Site and our services are provided on an “as-is” and “as-available” basis. We make no warranties, expressed or implied, regarding the operation of the Site or the information, content, or materials included.

You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties. In no event shall RUDY FLOWER or its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the site or your purchase of our products. Our liability to you for any cause whatsoever will at all times be limited to the amount paid, if any, by you to us for the products purchased.

10. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Site or a breach of these Terms.

11. Changes to Terms and Conditions

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of these Terms.

12. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Virginia applicable to agreements made and to be entirely performed within the State of Virginia, without regard to its conflict of law principles.

13. Contact Us

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

RUDY FLOWER

  • Address: 317 Emerald Dr, Harrisonburg, Virginia

  • Phone: (540) 434-5844

  • Email: info@cloudhato.net